Privacy policy

Privacy Policy – Nila Prime

Last updated: April/2026

At Nila Prime, we respect your privacy and are committed to protecting your personal

Privacy Policy – Nila Prime
Sharp. Reliable. Fair.

At Nila Prime, we value precision not only in our tools, but also in how we handle your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from www.nilaprime.com.

1. Information We Collect

We collect only the information necessary to provide a smooth, secure, and professional experience.

Device Information

  • Browser type
  • IP address
  • Time zone
  • Pages visited and interactions

Purpose:
To improve website performance and understand how visitors use our store.

Order Information

  • Name
  • Billing & shipping address
  • Payment details
  • Email & phone number

Purpose:

  • Process orders
  • Arrange shipping
  • Prevent fraud
  • Communicate with you

Customer Support Information

When you contact us:

  • Name
  • Email
  • Order details

2. How We Use Your Information

We use your information to:

  • Fulfill orders
  • Deliver products
  • Provide updates and offers (if you choose to receive them)
  • Improve our services

We collect and use data only as much as reasonably necessary.

3. Sharing Your Information

We work with trusted partners to operate our business:

  • Shopify (store platform)
  • Payment processors
  • Shipping providers

We do not sell your personal information.

We may share your information only:

  • To comply with legal obligations
  • To prevent fraud
  • To protect our business and customers

4. Marketing & Advertising

We may use your information for:

  • Google Analytics
  • Meta (Facebook & Instagram Ads)

You can opt out:

5. Cookies

We use cookies to:

  • Enable checkout functionality
  • Remember your preferences
  • Improve website performance

You can disable cookies through your browser settings, but some features may not function properly.

6. Security

We take your privacy seriously and implement industry-standard security measures:

  • SSL encryption
  • Secure servers
  • Restricted internal access

Online payments are processed securely using trusted payment providers.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Data Retention

We retain your personal information unless you request deletion.

10. Automated Decision-Making

We do not use fully automated decision-making systems.

However, limited fraud detection systems may temporarily block:

  • Suspicious IP addresses
  • High-risk transactions

11. Do Not Track

We do not respond to “Do Not Track” browser signals.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

13. Contact

For privacy-related questions or requests:

📧 hello@nilaprime.com
📍 Toronto, Ontario, Canada